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Updated May 27, 2020 10:45 am

To our valued Team Members,
 
We’re excited to announce that the Chumash Casino Resort is slated to reopen on Wednesday, June 10. Department supervisors and Human Resources representatives will begin contacting team members about returning to work and attending mandatory training sessions that will detail the new procedures that have been implemented for your safety. 
 
Please stay tuned for further updates today.
 
If you have any questions, please call the Human Resources Hotline at 805-686-2222 or submit HERE through the portal.

Chumash Employee Disaster Relief Program

We know that times are tough, and, in light of the current situation, we have created the Chumash Employee Disaster Relief General Welfare Program (CEDR) to help Team Members in need.

REQUEST INFO




ANNOUNCEMENTS

Updated Sunday, May 31, 2020 at 8:30 am

Beginning June 1, 2020, Team Members and their eligible dependents covered by the Chumash medical plans can use telemedicine services with a $0 co-pay.  That is a savings of $20-35 per doctors visit! 

To learn more about how to use telemedicine, click on the video link for additional information and remember, in an emergency, dial 911 or go to the nearest hospital. 
Updated Wednesday, May 27, 2020 at 3:30 pm

PRESS RELEASE

SANTA YNEZ, CA – May 27, 2020 – The Chumash Casino Resort will reopen its doors at noon on Wednesday, June 10 with strict safety measures and cleaning procedures in place after being closed for nearly 13 weeks in a statewide effort to slow the spread of COVID-19. 

The gaming floor will feature reduced seating and protective barriers affixed between slot machines and separating table games dealers and patrons to promote social distancing, while the food court, with fewer tables, and the Grains & Grounds eatery will be open for guests. 

Until further notice, bingo sessions, the Poker Room, the fine-dining restaurant Willows, The Café, The Buffet and The Spa will be temporarily unavailable. 

The Santa Ynez Band of Chumash Indians’ other properties – Hotel Corque, Hadsten House, Root 246 restaurant and the Kitá Wines tasting room – will remain temporarily closed. 

On March 15, the tribe announced the casino would close its doors days ahead of California Gov. Gavin Newsom’s issued statewide stay-at-home order to combat the virus's spread. 

“We stood with our community when we elected to close our doors back in March, and we continue to stand with them with the extreme business modifications we’ve made with health and safety in mind,” said Kenneth Kahn, Tribal Chairman of the Santa Ynez Band of Chumash Indians. “From temperature checks to enhanced cleaning schedules, to plexiglass barriers between slot machines and separating table games patrons, to requiring guests and employees to wear masks. When we resume operations, we'll be ready to welcome guests back with safety measures to help protect them while they're here.” 

As the Chumash Casino Resort prepares to reopen its doors, it will welcome back employees in the coming weeks. On their return, all employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for those who interact frequently with guests. In addition, employees will be required to wear appropriate Personal Protective Equipment (PPE), have their temperature checked before each shift and follow safety guidelines while on property. 

Additional safety enhancements in and around the resort include WelloStationX™ non-contact temperature screening devices. Multiple WelloStationX™ are located at entry points to the resort. The clinically tested and FDA-cleared Class II medical devices will screen guests and employees entering the facility. The device will print a wellness sticker that will be required to be worn to allow entry.  

In addition to modifying the gaming floor to allow for physical separation, the resort will require guests to wear face masks and abide by physical distancing guidelines. Enhanced cleaning schedules have also been implemented for all areas of the property including the gaming floor and the Chumash Casino Resort Hotel.  Additional Safe + Well protocols can be found here. 

“We believe we’ve waited until the right time to reopen the resort,” Kahn said. “All throughout the closure, we’ve reminded our employees and guests that their health and well-being are our top priority. By securing high-tech equipment, implementing strict safety procedures and working closely with the state to determine a sensible reopen date, we believe we’ve met the challenge of creating a safe environment under the current conditions.”

Located on Highway 246 in Santa Ynez, California, the Chumash Casino Resort is owned and operated by the Santa Ynez Band of Chumash Indians. Its reservation was established and officially recognized by the federal government in 1901. Today, the Santa Ynez Band of Chumash Indians remains the only federally recognized Chumash tribe in the nation.  

The tribe also owns Hotel Corque, Root 246, and Hadsten House in Solvang, two gas stations in Santa Ynez, and its own wine label – Kitá Wines. As the largest employer in the Santa Ynez Valley, the tribe employs more than 2,000 residents of Santa Barbara County.


Updated Thursday, May 21, 2020 at 4:30 pm

To our valued team members:
 
Businesses are slowly reopening, and their loyal customers are returning as California continues to modify its stay-at-home order. The anticipation for a return to a sense of normalcy is growing throughout the state, and we can feel it here, too.
 
While the Chumash Casino Resort will remain closed at this time, our leadership team is closely monitoring the situation with hopes that we can share a major announcement with you in the coming days.
 
We’re excited to show you the changes we’ve made throughout the property -- with both our guests and you in mind -- that place an emphasis on cleanliness and safety. 
 
As we all work toward a solution, please take the necessary precautions to keep yourselves and your loved ones safe.
 
Kenneth Kahn
Tribal Chairman
Santa Ynez Band of Chumash Indians


Updated Tuesday, May 12, 2020 at 8:30 am

 

Connecting Needs & Resources in Santa Barbara County 

The Ways to Help platform provides opportunities for community members to connect directly with nonprofit organizations in need of food, supplies, volunteers, and financial contributions.

Learn More >


Updated Thursday, May 7, 2020 at 8:30 am

 

Chumash Employee Disaster Relief Program 

We know that times are tough, and, in light of the current situation, we have created the Chumash Employee Disaster Relief General Welfare Program (CEDR) to help Team Members in need. The purpose of the CEDR is to assist Team Members who are experiencing extraordinary hardship due to the COVID-19 outbreak. Through this program, funds may be made available to those Team Members who have been impacted by the 2020 pandemic.

The CEDR is a one-time, needs-based donation (up to $2,000) to Team Members who are currently employed and were furloughed after 3/1/2020. Awards are based on the Team Member’s current financial need and are earnings-based. Team Members from all Chumash entities are invited to apply.

A complete packet of information, guidelines and an application are being sent via USPS. If you wish to receive the information sooner, please click this link >  REQUEST MORE INFORMATION

 


Updated Monday, May 4, 2020 at 4:15 pm

 

Virtual Care Available to Cigna Members 

Life is demanding. It’s hard to find time to take care of yourself and your family members as it is, never mind when one of you isn’t feeling well. That’s why your health plan through Cigna includes access to medical and behavioral/mental health virtual care.

Whether it’s late at night and your doctor or therapist isn’t  available, or you just don’t have the time or energy to leave the house, you can:

•  Access care from anywhere via video or phone.
•  Get medical virtual care 24/7/365 – even on weekends and holidays.
•  Schedule a behavioral/mental health virtual care appointment online in minutes.
•  Connect with quality board-certified doctors and pediatricians, as well as licensed counselors and psychiatrists.

•  Have a prescription sent directly to your local pharmacy, if appropriate.

You have options. Cigna partners with two national virtual care providers: AmwellTM and MDLIVE®.* Both are quality options, so no matter which one you choose, you can feel confident in your care.

•  Amwell – medical virtual care only. 855.667.9722
•  MDLIVE – medical and behavioral/mental health virtual care. 888.726.3171

•  Cigna Behavioral Health also provides access to video-based counseling through Cigna’s network of providers.

To find a provider:

•  Visit myCigna.com, go to “Find Care & Costs” and enter “Virtual counselor” under “Doctor by Type”

•  Call the number on the back of your Cigna ID card 24/7.


Updated Monday, May 4,  2020 at 8:30 am

California Eviction Moratorium 

California issued a statewide moratorium on residential evictions for renters who cannot pay their rent because of COVID-19 related economic hardships. The moratorium went into effect on March 27 and is valid through May 31, 2020.

If COVID-19 has impacted your ability to pay all or part of your rent, you should:

• Explain your financial situation to your landlord and relay how much you are able to pay 
• Save all financial documents 

• Pay as much of your rent as you can

If your landlord is attempting to evict you for not paying rent and you took all of the above steps, contact a local legal aid provider.

Here is a local service that may be able to help Santa Barbara Rental Housing Mediation


Updated Wednesday, April 29,  2020 at 10:30 am

How Are You Doing? 

We want you to know we are thinking about you and hope you and your families are well. If you are feeling overwhelmed, stressed, or need someone to talk to, Cigna offers many resources to help.

Take a some time for yourself and check out Cigna's iPrevail. It is a smart wellness programs with a personal touch.  Get online mental health support 24/7 with on-demand coaching, and exercises to help beat the blahs.

Register and learn more about iPrevail now!


Updated Tuesday, April 28,  2020 at 4:45 pm

New "Pandemic Unemployment Assistance" May Help 

The EDD has launched a new Pandemic Unemployment Assistance page to keep you informed of eligibility requirements and the around-the-clock effort to build this new program from the CARES Act. 

Learn More >


Updated Monday, April 27, 2020 at 9:30 am

Chumash Casino Resort to acquire non-contact temperature kiosks

“Our team has been working around the clock to create an environment where guests and employees can feel safe and remain healthy,” said Kenneth Kahn, Tribal Chairman for the Santa Ynez Band of Chumash Indians. 

Read full press release


Updated Friday, April 24, 2020 at 2:30 pm

NEW Update From the EDD

Certifying for Weeks Ending March 14 through May 9, 2020

Based on the persistent inability of claimants to access the UI OnlineSM system during this time period, if your UI benefit certification form has dates for weeks ending March 14 through May 9, you do not need to certify or recertify for UI benefits.

Read the full update here >>

 


Updated Wednesday, April 22, 2020 at 3:45 pm

Insights from Vanguard on Your 401(k) Retirement Plan

The economic effects of the Coronavirus pandemic are significant. Vanguard understands that you may have questions: What should I do with my investments? How long will this last? They are here to help. They've consolidated their most recent insights and perspectives on the current market activity. Learn More >


Updated Wednesday, April 22, 2020 at 2:15 pm

Be In The Know On The Go!

Sign-up for text message updates for news and announcements. Enroll now and receive the most up-to-date messages at your fingertips.

Text - CHUBENEFITS to #797979

*Message and data rates may apply.


Updated Tuesday, April 21 , 2020 at 4:15 pm

Each night, the resort windows are illuminated to show our appreciation for all local health providers, first responders, nonprofits, essential workers, and their families. Every day you put the needs of others before your own by providing the critical services that enable so many to stay at home to prevent the spread of COVID-19.


We are grateful for all that you do to meet the needs of fellow residents during these unprecedented times. Thank you for being the heart of this community.

 


Updated Monday, April , 2020 at 3:00 pm

Can You Save On Your Auto Insurance?

Coronavirus stay-at-home orders have led to fewer people on the road and many cars sitting in driveways. Now, more than 82% of auto insurance companies like State Farm, Geico and Liberty Mutual are offering policyholders refunds and credits to save money.

Click here to see if you qualify for discounts, savings or refunds. 


Updated Monday, April , 2020 at 10:15 am

Cigna Benefits Include Prescription Home Delivery

As a Cigna member, your benefits include home delivery. Take advantage of the service by having deliveries of the medications you and your  family take every day, right to your home. As part of your benefit, you get:

  • Standard shipping at no extra cost.
  • Fill up to a 90-day supply at one time.
  • Manage your medications and track your orders online using the myCigna® App or website.
  • 24/7 access to licensed pharmacists – from the privacy of your home.

Please visit Cigna.com/COVID19 for the latest information.

 


Updated Friday, April 17, 2020 at 8:45 am

Wondering Where Your Stimulus Check Is?

Check on the status of your Economic Impact Payment. This application will give you information about:

  • Your payment status
  • Your payment type
  • Whether we need more information from you, including bank account information


You May Need:

  • Your 2019 return, if filed, and
  • Your 2018 return


CHECK ON YOUR PAYMENT

For additional information on the relief payments, click here.


Updated Thursday, April 16, 2020 at 9:30 am 

State COVID-19 Well-Being Resources

The California.gov website is providing additional support for both residents and immigrant workers alike. Find emotional health resources, financial guidance, and the latest state news at COVID19.CA.GOV

 


Updated Wednesday, April 15, 2020 at 11:30 am 

Connecting Resources With Those In Need

Find Help is an online platform that connects individuals to resources. Find food assistance, help to pay bills, and other free or reduced-cost programs, including new programs for the COVID-19 pandemic.
 

Updated Friday, April 10, 2020 at 4:30 pm 

Do You Have Some Questions About Unemployment Filing?

The EDD Coronavirus; Frequently Asked Questions page can answer many of your questions. The page provides you general guidance as to what programs are available and what situations may be applicable to your circumstances. We encourage you to review the information to help you as you continue to manage your unemployment claims.

https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm


Updated Thursday, April 9, 2020 at 10:30 am 

Avoid COVID-19 Scams

While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people.
  • Don’t respond to texts, emails or calls about checks from the government. The details are still coming together.
  • Ignore online offers for vaccinations and home test kits. There are no products proven to treat or prevent COVID-19 at this time.
  • Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes.
  • Watch for emails claiming to be from the CDC or WHO. Use sites like coronavirus.gov and usa.gov/coronavirus to get the latest information. And don’t click on links from sources you don’t know.
  • Do your homework when it comes to donations. Never donate in cash, by gift card, or by wiring money.

For more information go to https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

 


Updated Monday, April 6, 2020 at 2:45 pm 

Take Advantage of Free Services Available to Team Members & Family

As an employee of the Chumash Enterprise, you have access to the valuable Cigna Employee Assistance Program (EAP) at no cost to you.

EAP personal advocates will work with you and your household family members to help you resolve issues you may be facing, connect with the right mental health professionals, direct you to a variety of helpful resources in your community and more.

Take advantage of a wide range of services offered at no cost to you – 24/7!

  • Virtual Counseling – Relationship, Family, Stress, Depression, Substance Use
  • Legal and Financial Assistance
  • Family Life – Parenting, Eldercare, Pet Care

Call 1-877-622-4327 or log in to CignaBehavioral.com with employer ID: chumash


Updated Saturday, April 4, 2020 at 9:45 am 


Update Regarding 401(k) Retirement Plan Loans and Distributions

401(k) Plan participants affected by COVID 19 now have increased opportunity to gain access to retirement plan savings accounts.

  • Affected participants can request a special distribution type, Coronavirus Related Distribution through December 30, 2020.
  • Requests for new loans are available regardless of employment status (active or on leave of absence), subject to loan availability and account balance.
  • Plan participants with existing loans can request to defer/suspend loan repayments for a period up to 12 months.
To request a distribution, loan, loan repayment deferment, or to receive more information, please contact Vanguard Participant Services at 1-800-523-1188. Reference plan #097539. Or for general questions you may contact HR at 805.686.2222 or submit a Fast Pass question.

Updated Thursday, April 2, 2020 at 12:00 pm

Learn About Well-Being Resources Available To You

As a Chumash Team Member, you have access to multiple well-being resources.  Whether its scheduling a virtual counseling visit, seeking help with financial issues or wanting to take a break and Happify.

Learn more at: https://gobenxp.com/chumash/experience/behavioral-health-experience.html


Updated Wednesday, April 1, 2020 at 1:00 pm 


Need Help With Questions About Health Insurance?

If you need help with a Cigna insurance item or have a question regarding our Chumash benefits, you can now contact Vanessa at BB&H by calling 805-568-7213 or email Vanessa@bbandh.com .  BB&H will respond promptly!


Updated Tuesday, March 31, 2020 at 8:00 am 

Free Meal Pick Up For Those In Need

The SYV Community Kitchen is offering professionally cooked meals for those that need help during this time. 
  • Days and Times: Tuesdays: 3 pm - 5 pm; Saturdays: 10 am - 12 pm
  • Place: St. Marks In The Valley Church - 2901 Nojoqui Ave., Los Olivos

For free delivery for seniors, call 805-325-9280


Updated Monday, March 30, 2020 at 4:30 pm 

Helpful Information For Team Members

To support our team with questions they may have regarding the newly passed "CARES Act", we have set-up a page of helpful information.

LEARN MORE


Updated Monday, March 30, 2020 at 10:45 am 

NOTICE: Pay Period Ending March 29, 2020

Paychecks and pay statements will be sent via USPS by the end of the week.


Updated Thursday, March 26, 2020 at 3:00 pm 

FAST PASS TO HR!

Want a quick answer to your question? Submit your question(s) online and a HR representative will respond to you promptly!

SUBMIT YOUR QUESTION


Updated Wednesday, March 25, 2020 at 9:30 am 

Latest Local COVID-19 News

Stay up to date on the latest Santa Barbara County COVID-19 News from Santa Barbara County Public Health Department!  On their site you will find helpful resources, breaking news and status reports updated daily at 4:30 pm.


Updated Monday, March 23, 2020 at 8:30 pm

'Live' Checks That Were Not Picked-up Will Be Mailed

If you were unable to pick up your 'live' check on Friday, March 20th or Monday, March 23rd, we will be mailing them certified mail to your address on record Tuesday, March 24th.

If you do not receive yours by Friday please contact us at the Chumash Employee Resource Center at 805-691-1201.

If you receive direct deposit, your pay stub is being held and will be distributed after we return to normal business.


    Updated Saturday, March 21, 2020 at 8:00 pm

    How To Explain COVID-19 With Youth

    It’s easy to feel overwhelmed by everything you’re hearing about Corona Virus disease 2019 (COVID-19) right now. It’s also understandable if your children are feeling anxious, too. Children might find it difficult to understand what they are seeing online or on TV – or hearing from other people – so they can be particularly vulnerable to feelings of anxiety, stress and sadness. But having an open, supportive discussion with your children can help them understand, cope and even make a positive contribution for others. Here are some good resources to help;


    Updated Friday, March 20, 2020 at 6:30 pm

    ATTENTION - 'LIVE' Paycheck Distribution Continues on Monday, March 23th

    Team members that did not have a chance to pick up their live pay check on Friday can pick it up Monday 3/23, between 10 am - 3 pm at CERC

    Chumash Employee Resource Center
    585 McMurray Rd.
    Buellton, CA  93427
    805-691-1201

    Important information to note:


    • You MUST show your employee ID badge or a photo ID in order to receive your check.
    • If you are unable to pick-up your check, and are having a friend or family member do it for you, they MUST have a letter stating; their name as the approved person, your name, your title, your department and your badge number, along with your signature. AND they must show a photo ID.
    • If you are unable to pick-up your paycheck, you must call CERC as soon as possible to coordinate certified delivery.


    If you have Direct Deposit:

    • If you have direct deposit we will be holding your pay stub/earning statement until business resumes.
    • You can check with your bank for deposit confirmation in the meantime.

     


    Updated Friday, March 20, 2020 at 12:45 pm

     

    Helpful Resources For You And Your Family

    COVID-19 Info: 

    Local Resources



    Updated Thursday, March 19, 2020 at 9:00 pm

    Shelter-In-Home Order By California Governor -
    'LIVE' Paycheck Distribution Will Still Take Place
    Friday, March 20th As Planned.

    Governor Newsom announced a shelter-in-home order for all Californians effective tonight, Thursday, March 19th. The order allows for some critical business functions to continue, therefore, we will proceed with the distribution of ‘live’ paychecks tomorrow at CERC as planned from 8 am - 5 pm. 

    REMINDER: This is ONLY for live checks. All direct deposit slips will be held for distribution once business resumes.

    See below for the procedure.


    Updated Wednesday, March 18, 2020 at 3:15 pm


    REMINDER - 'LIVE' Paycheck Distribution - Friday, March 20th

    Team members who normally receive a 'live' paycheck, may pick it up on Friday, March 20, 2020 at the Chumash Employee Resource Center between 8am - 5pm.

    Chumash Employee Resource Center
    585 McMurray Rd.
    Buellton, CA  93427
    805-691-1201

    Important information to note:

    • You MUST show your employee ID badge or a photo ID in order to receive your check.
    • If you are unable to pick-up your check, and are having a friend or family member do it for you, they MUST have a letter stating; their name as the approved person, your name, your title, your department and your badge number, along with your signature. AND they must show a photo ID.
    • If you are unable to pick-up your paycheck, you must call CERC as soon as possible to coordinate certified delivery.


    If you have Direct Deposit:

    • If you have direct deposit we will be holding your pay stub/earning statement until business resumes.
    • You can check with your bank for deposit confirmation in the meantime.

    Updated Wednesday, March 18, 2020 at 7:00 pm

    The Chumash Tribal Health Clinic Is Open

    Please be advised that the Tribal Health Clinic is still open during this critical time.

    Hours: Monday - Friday from 8:00 am to 5:00 pm. 
    Address: 90 Via Juana Ln., Santa Ynez, CA 93460
    Phone: 805-688-7070

    Or for more information, visit the website at www.sythc.com

    • NOTICE FROM THE CLINIC:
      First and foremost, in the interest of safeguarding the health of our patients and employees, we will be screening all patients and visitors entering our facility. We will be taking temperatures and following the CDC’s screening questionnaire. We will be asking all patients to wait in their car once screened and checked in.

      We wanted to make you aware and not alarmed when you see our staff in full PPE.

     


    Updated Wednesday, March 18, 2020 at 2:45 pm

    Hotel Corque & Hadsten House

    We have elected to temporarily close Hotel Corque and Hadsten House as a precautionary measure amid COVID-19 concerns in Santa Barbara County. The closure will be effective 12:00 p.m., March 18, 2020.

    We will continue to monitor the progress of COVID-19 and adjust the closure of the hotel as necessary. The health and welfare of our guests, staff and community is our immediate concern.

    We will remain in close communication with local, state, and federal agencies to discuss the latest developments.

    Sincerely,

    Scott Gold, Director, Hotel Corque and Hadsten House


    Updated Wednesday, March 18, 2020 at 2:45 pm

    Technology Support

    For IT support, please contact Technology Services through the portal. Online Technology Support

    If you do not have web access, you may call them direct at 805-691-1885. 

    They are available from 7 am - 6 pm, Monday - Friday.


    Updated Wednesday, March 18, 2020 at 2:30 pm

    Suspension of Team Member Bus Transportation 3/19/2020

    Team Members,

    The Chumash Casino Resort continues to closely monitor reports about COVID-19 and are observing recommendations from the Centers for Disease Control and Prevention.

    We continue to take reasonable protective measures to maintain the health and safety of our Team Members. Therefore, we will be suspending all Team Member Bus transportation this Thursday March 19, 2020. 

    Please help us extend the communication of this decision and the following details:

    • Last run from external lots with be Thursday at 3:00pm
    • Final return run from CCR will be Thursday at 5:00pm
    • Team Members who will continue to work on site are directed to park in the Casino Self-Park and use the designated employee entrance (controlled badge access).

    If you have further questions, please submit them through the form provided in the right column on this page.


    Updated Tuesday, March 17, 2020 at 11:15 am

    Available Support Through Cigna

    Chumash Team Members have resources available to them through the Employee Assistance Program (EAP) and we encourage you to take advantage of them.

    Employee Assistance Program (EAP)

    To help you during these times, Chumash offers the Cigna Employee Assistance Program to  ALL  team members.  This valuable, free benefit offers confidential, professional assistance from licensed counselors on a wide variety  of problems that affect you, your immediate family members, and your workplace. Call  877-622-4327 or go to CignaBehavioral.com (ID is Chumash). Learn More.

    *This benefit is available to ALL team members whether you have subscribed to Cigna health benefits or not.


    Updated Monday, March 16, 2020 at 4:30 pm

    Paycheck Distribution - Friday, March 20th

    Team members who normally receive a 'live' paycheck, may pick it up on Friday, March 20, 2020 at the Chumash Employee Resource Center between 8am - 5pm.

    Chumash Employee Resource Center
    585 McMurray Rd.
    Buellton, CA  93427

    Important information to note:

    • If you have direct deposit we will be holding your pay stub/earning statement until business resumes.
    • You can check with your bank for deposit confirmation in the meantime.


    We will continue to update this information frequently. Please check back regularly.

    FAST PASS TO HR!

    Want a quick answer to your question? Submit your question(s) online and a HR representative will respond to you promptly.

    Questions?




    Information
    For Team Members

    To support our team with questions they may have regarding the newly passed "CARES Act", we have set-up a page of helpful information.
    CARES Act




    Helpful Resources

    Local Resources




    Update Your Contact Information

    Please provide the best contact information so we may reach out to you with important announcements.

    Contact